Anti-Malware False Positives
Posted: Fri Mar 30, 2012 1:05 am
We here at ssTek do not code viruses. In addition, everything here is open-source. Which means anyone can merely review the code and find out for themselves that there's no security issue and that it's perfectly safe.
Unfortunately, when working with ssTek tools, it is not uncommon to encounter false-positive problems from popular security suites. Many times the scanners will either quarantine or delete parts or whole packages -- without ever giving the user any options of over-riding or whitelisting the legitimate software.
One of the tools that is particularly most troublesome is the SetupS Sendto Suite. Almost all of which is AutoIt-compiled. From Wikipedia (http://en.wikipedia.org/wiki/Autoit#Limitations -- second bullet under "Limitations"):
This problem usually occurs when an attempt is made to install SetupS AFTER the Anti-virus software is already installed and running. Even temporarily turning off the anti-virus real-time protections doesn't help (and some are known to still interfere even while disabled).
So what to do?
Most of the time we've found that the AV software must be completely uninstalled before SetupS can take hold. And then later re-installing the AV software -- which should automatically whitelist SetupS. But even then, this is no guarantee and some have found that they need to choose a different malware protection plan.
Unfortunately, AV developers do not make it easy to remove their stuff. This thread will be an attempt to list recommendations and/or experiences that others have found with the various kinds of the security software available.
Unfortunately, when working with ssTek tools, it is not uncommon to encounter false-positive problems from popular security suites. Many times the scanners will either quarantine or delete parts or whole packages -- without ever giving the user any options of over-riding or whitelisting the legitimate software.
One of the tools that is particularly most troublesome is the SetupS Sendto Suite. Almost all of which is AutoIt-compiled. From Wikipedia (http://en.wikipedia.org/wiki/Autoit#Limitations -- second bullet under "Limitations"):
AutoIt applications sometimes get a false positive report from virus scanners using heuristics, because the application is a self extracting executable.
This problem usually occurs when an attempt is made to install SetupS AFTER the Anti-virus software is already installed and running. Even temporarily turning off the anti-virus real-time protections doesn't help (and some are known to still interfere even while disabled).
So what to do?
Most of the time we've found that the AV software must be completely uninstalled before SetupS can take hold. And then later re-installing the AV software -- which should automatically whitelist SetupS. But even then, this is no guarantee and some have found that they need to choose a different malware protection plan.
Unfortunately, AV developers do not make it easy to remove their stuff. This thread will be an attempt to list recommendations and/or experiences that others have found with the various kinds of the security software available.